Hospitality Customer Journey Map
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Hospitality Customer Journey Map

SOCIAL

MULTIPLE EMAILS

SEARCH ON PAID POSTS

ORGANIC SEARCH RESULTS

BASED ON REVIEWS

BASED ON DISPLAY

EMAIL

WEBSITE

WEBSITE

EMAIL

SOCIAL

REVIEW

SOCIAL

INSPIRATION TO TRAVEL

RESEARCH

BOOKING

VISIT

POST STAY

Customer Journey Map - Hospitality

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publish time: 2020-09-15
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A customer journey map is a total experience that a customer has while communicating with a brand which calls the full blueprint for engagement from brand exploration to purchase and beyond.

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