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5 Reasons for Customer Churn

5 Reasons for Customer Churn

Product BugginessIn the software world, bugs happen. It's a fact of life.Lack of Proactive Support5 Reasons for Customer Churn Your Company Needs to AddressPoor Product-Market FitWe've all been sold a product that we didn't really want or need.Difficult User Experiencesome enterprise software platforms might be able to get away with crappy user experience design. Lack of (or Zero) Engagementidentifies unused, underused or abandoned SaaS licenses5 Reasons for Customer Churn You Need
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publish time: 2021-01-30
Lisa Anderson

This diagram illustrates the 5 reasons for customer churn everyone needs in business. Lack of (or Zero) Engagement: identifies unused, under-used, or abandoned SaaS licenses. Poor Product-Market Fit: We've all been sold a product that we didn't really want or need.

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