Pay
Referral Opportunities Diagram

Referral Opportunities Diagram

1234Promoter feedbackThere are two ways you can approach this: One is by analyzing all the comments you get from the NPS survey and then personally emailing each respondent to ask for permission to use their comment as a testimonial.Follow up with promotersThe key here is to make it easy for your promoters to refer your services to their professional network. Referrals and recommendations from real customers will outperform any share button or social media campaign over the long-term.WoMOnce you've identified these happy customers and they've indicated a willingness to speak on your company's behalf, it's time to actually ask them for a customer referral.Identify your advocatesIdentifying potential customer advocates can seem like a huge challenge, but using a simple Net Promoter Score® (NPS) survey can help make the process a little easier. Referral OpportunitiesHow to Use Customer Feedback to Identify Referral Opportunities
20
0
1
publish time: 2021-01-30
easy diagrams

This diagram illustrates the referral opportunities. Identifying potential customer advocates can seem like a huge challenge, but using a simple survey can help make the process a little easier. There are two ways you can approach this: One is by analyzing all the comments you get from the NPS survey and then personally emailing each respondent to ask for permission to use their comment as a testimonial.

See More Related Templates