Customer Service Business Process
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Customer Service Business Process

Node:

Title:PROCESS

No:2

Node:

Title:INPUTS

No:1

Node:

Title:OUTPUTS

No:3

Complaint Received

1


Action Plan Created

2


Call Center Report

1


Postal Records

2


SLT Meeting Outputs

3


Call Center Rep

1


Customer Service Business Process

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publish time: 2021-02-24
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Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.

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