Customer-Oriented Business Process
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Customer-Oriented Business Process

Customer-Oriented Business Process

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Achieve

*What do you want to achieve?


*What is really important?


*Why are we doing this?

Customers

*Who do we serve?


*What do they care about?

Map

*What are current processes like?


*How aware are staff about current processes?

Redesign

*How are current processes like?


*How aware are staff about current processes?

Implement

*Who will own the new processes?


*How can we measure the results?


*Are they align with what we want to achieve?

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publish time: 2021-02-24
Kiraaaa

This is a diagram about customer-oriented business process.The content of this diagram consist of achieve,customers,map,redesign,and implement.Each part holds two or more question to help you think of how to carry on customer-oriented business.

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