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Computer Maintenance Cross-Functional Process

Computer Maintenance Cross-Functional Process

Customer service

Technical department

Financial department

Hardware suppliers

Start

Customer request computer maintenance

Administrator confirm

Fill repair order

No

Technical analysis

Yes

Need the third supplier repair

Repair

Resolved?

Administrator confirm

No

No

Yes

Technical department

Technical department

Repair order

Maintenance costs

Yes

Acceptance list

No

Resolved?

End

Yes

Resolved?

Yes

No

Acceptance list

Payment

End

Computer Maintenance Cross-Functional Process

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publish time: 2021-04-16
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Cross-functional business processes are different functional areas of an organization working on completing the same piece of work, goal, or aim. Many business processes are cross-functional, transcending the boundaries between sales, marketing, manufacturing, and research and development. As the computer maintenance diagram, cross-functional processes cut across the traditional organizational structure, grouping employees from different specialties to complete a piece of work. The cross-functional process diagram suggests a customer requests the technical or financial department to repair his computer.

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