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Salesforce Capability Map

Publish timeļ¼š09-18-2021
1. Introduction

The Salesforce platforms are huge, and sometimes it is hard to keep up with all the changes. Below is the Salesforce capability map diagram showcasing four important levels. The first level is the highest level of abstraction on the Salesforce Capability Map. This is very similar to how Salesforce sees themselves with the 360-degree customer circle you may have seen at Dreamforce. As the diagram illustrates, Level 1 is the second level of arbitration. For each of the sections in Level 0, we essentially look at the functionality within each area. Meanwhile, Level 2 is a complex one used to define the scope or rationalize why functions in the same group were not used for some reason.

2. What is Capacity Map

Companies can clearly identify what a company does to achieve its goals by using business capability mapping. For IT leaders, business capability modeling is critical. Your IT infrastructure should be shaped by your business demands. Processes, demands, and goals change as firms develop, innovate, and prepare for digital transformation. The supporting technology should be examined after a series of sophisticated and frequent changes.

3. How to Create a Capacity Map

Creating an affinity diagram in EdrawMax Online is pretty simple. The free affinity diagram maker has several features, like directly importing the data from the .csv file or creating one from scratch using free templates.

Step 1: Login EdrawMax Online
Log in EdrawMax Online using your registered email address. If this is your first time accessing the tool, you can create your personalized account from your personal or professional email address.

Step 2: Choose a template
EdrawMax comes with hundreds of free affinity diagram templates. Select a pre-designed template from the product based on your preference or need by selecting the ""Business"" on the left navigation pane. It will open up several affinity diagram types. Alternatively, press ""+"" in EdrawMax Online canvas to create an affinity diagram from scratch.

Step 3: Customize the diagram
Customize your affinity diagram by changing the symbols and shapes as required. With the easy drag-and-drop feature of EdrawMax Online, you can use all the relative elements from libraries.

Step 4: Export & Share
Once your affinity diagram is completed, you can share it amongst your colleagues or clients using the easy export and share option. You can export an affinity diagram in multiple formats, like Graphics, JPEG, PDF, or HTML. Also, you can share the designs on different social media platforms, like Facebook, Twitter, LinkedIn, or Line.
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Lisa Anderson
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Salesforce Capability Map | EdrawMax Template