SIAM is an acronym for service integration and management in a multidisciplinary approach which studies the management of business services in relation to their information technology services. The core aspects of service integration and management refer to the seamless integration of external services through various interdependent means. IT organizations can source their technological capabilities from various external suppliers using the buzzword model on service integration and management model. This model integrates innovation and encourages cost reduction through the use of the perfect marketplace behaviour. IT service management is being actively considered in the enterprise architectural aspects as well as in the categories of risk and quality management. The professional certification of service integration can serve as a lead supplier and also function as an external service integrator. The consumption cost of the organization can be distributed into the various avenues of knowledge management. The service integration capabilities of the organization lie in the excellent governance which adapts and defines the multi-sourcing abilities.