This Small business coffee shop organizational chart depicts the small business coffee shop's organizational structure. A small business can choose from three basic organizational structures: functional, divisional, or matrix. In essence, the organizational structure establishes a business hierarchy to improve the efficiency and effectiveness of business operations. The coffee shop operates on a retail business model, competing locally. In contrast to the wholesale business model, the coffee shop has direct access to customers, usually locals from the neighborhood. This organizational chart for a small coffee shop also shows the divisional organizational structure. Divisional organizational structures decentralize the functional organizational structure because employees' roles within your company are divided by product or region rather than function.