A customer journey map visualizes the customer journey (also called the buyer journey or user journey). It helps you tell the story of your customer's experiences with your brand across all touchpoints. Flowcharts create visual representations of processes. For this reason, they are popular among programmers, decision-makers, and problem solvers. Manually creating flowcharts is often quite time-consuming. After all, by hand, you have to draw the shapes and other elements. Furthermore, manual revisions often require a substantial amount of effort. Fortunately, flowchart software makes flowcharting simple and straightforward, as the below flowchart illustrates: your behaviors and habits, your limitations and concerns, and your life experience all shape your purchasing decisions. Furthermore, chances are, yours do not align with your ideal customers.