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Customer Journey Map

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22538488@sun.ac.za
Published on 2022-04-20
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A customer journey map depicts the customer journey visually. It enables you to communicate the tale of your consumers' interactions with your brand at all touchpoints. On the surface, client journeys appear straightforward: you provide a product, and they buy it. However, a closer examination reveals that the client journey is getting increasingly complicated. Customer journey mapping is a fantastic method for understanding and optimizing the customer experience.
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