This Business process swim lane diagram is a flowchart that shows who does what in a process. A swimlane diagram, that uses the metaphor of pool lanes, gives clarity and accountability by keeping the process steps within the horizontal swimlanes of a specific employee, workgroup, or department. Swimlanes add another level of clarity to process flowcharts by indicating who does what. This Business process swim lane diagram also depicts connections, comamunication, and handoffs between these lanes and can be used to identify waste, redundancy, and inefficiency in a process. This diagram is also referred to as a Rummler-Brache diagram or a cross-functional diagram.
