Organizations that want to improve their business structures and communications should prioritize developing an effective creative org chart. An innovative organizational chart improves collaboration, streamlines information flow, and improves internal interactions and responsiveness of employees and other business stakeholders. According to Workforce research, 60% of businesses do not have a long-term strategy for internal communications. As a result, they lose loyal customers and valued employees. When there is a breakdown in the communication process, people lose trust in the company or individual they are dealing with.