This Kanban Board for Support Team is an excellent choice for managing project-driven development work and is especially useful for prioritizing requests in operations and maintenance work. If you haven't considered using Kanban for production support, you should consider it for IT support teams. Kanban is an excellent choice for managing project-driven development work and is especially useful for prioritizing requests in operations and maintenance work. If you haven't considered using Kanban for production support, you should consider it for IT support teams.