This Jobs To Be Done Framework Training is a consumer action theory. It describes the mechanisms that drive a consumer to adopt a new technology. According to the theory, markets grow, evolve, and renew whenever customers have a Job to Do and then purchase a product to complete it. This turns a Job to be Done into a process: it begins, continues, and concludes. The key distinction is that a JTBD describes how a customer has changed or wishes to change. To get started, you can use EdrawMax online to create this Jobs To Be Done Framework Training diagram.