Tools are essential for UX designers to do their best work, but there are many choices. During the user experience research phase, you will collect information about your ideal customers. Knowing what drives them, what they want, what they need, and where they're experiencing pain is essential for solving your design problem. If you have this information, you can tailor your designs to address the right issues and fulfill the right requirements for your target audience. Surveys, user interviews, focus groups, and card sorting are all examples of common UX research methods. Many resources are available to help you plan, execute, and record your UX investigation.
