Direct Deposit Process FlowchartDirect Deposit Update Process Flowchart

The image illustrates a flowchart detailing the process for updating a direct deposit account within an organization. The flowchart is segmented into distinct sections: CUSTOMER, PAYROLL, and ERC, which likely stands for Employee Relations or Resources Center. The process begins with the customer's request to update direct deposit details. Decisions are made based on whether the request is from an FC (Fulfillment Center) Associate, requiring routing to ERC, or if self-service instructions should be sent. Various paths depict scenarios such as the need for an authorization form, employee termination status, and the involvement of Mydocs (presumably a document management system). Other branches deal with the validation of information, including checking for invalid characters and ensuring the correct deduction code is used. The flowchart also includes steps for involving a FinOps (Financial Operations) Specialist for approval, and ensuring the employee is informed about the reissuance of funds. The chart employs standard flowchart symbols such as rectangles for process steps, diamonds for decision points, and dashed lines indicating optional or conditional paths.