The use case diagram for insurance management portrays the interaction between key actors, Customer, Insurance Agent, and Admin, and the system’s main operations. It shows customer functions like browsing plans, purchasing insurance, making payments, filing claims, and tracking claim status. The insurance agent manages policies and approves or rejects claims, while the admin oversees user management and report generation. This insurance management use case diagram highlights how different processes are interconnected using include and extend relationships. It effectively illustrates the system’s goal to simplify insurance handling, automate workflows, and ensure efficient communication between customers, agents, and administrators.
