This network diagram represents how cloud-based diagnosis and troubleshooting systems identify, analyze, and resolve IT issues efficiently. Users or technicians initiate diagnostic requests via client dashboards. Monitoring agents collect system logs and performance data, forwarding them to databases and data warehouses. The diagnosing agent analyzes data, identifies issues, and generates potential fixes using a support knowledge base. The troubleshooting agent sends results or corrective actions to the cloud server, which communicates with users via alerts, emails, or SMS notifications. This interconnected setup enables proactive monitoring, faster resolution, and smarter maintenance across networked systems and cloud environments.
