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Benefits of Customer Retention

Benefits of Customer Retention

1Repeat purchasers spend more and generate larger transactions.Repeat customers refer more people and bring in more business.2Customer retention lends itself to customer loyalty — and with loyal customers comes word-of-mouth marketing which is a highly effective way to gain referrals to qualified leads from existing customers.3Reengaging existing customers saves you resources — once a customer converts, you simply need to tempt them to return and convert again.Benefits of Customer RetentionHere are a few more reasons why customer retention is so important to the overall success of your business.
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publish time: 2021-01-30
Lisa Anderson

Here are is a block diagram illustrating the benefits of customer retention. Here are a few more reasons customer retention is so important to the overall success of your business. Customer retention lends itself to customer loyalty.

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