A custom relationship management (CRM) system can give you a clear overview of your customers. You can see everything in one place -- a simple, customizable dashboard that can tell you a customer’s previous history with you, the current status of their product order, and if the customer has any service issues. At the same time, through CRM systems, the sales and marketing team can understand the business and provide customer service and support. Instead of creating a CRM benefit diagram from scratch, use EdrawMax or EdrawMax Online and use the predefined templates to create eye-catching CRM diagrams.