Quality control separates the act of testing products to uncover defects from the decision to allow or deny product release, which fiscal constraints may determine. As the diagram below suggests, after a question/issue/discussion arises, the request will be transferred to the relevant department (production issue/non-production issue). If the issue is related to the production, the product team will analyze and document the entire issue. Post the issue is analyzed, they will create a ticket and submit it to the relevant team. Quality is critical to satisfying your customers and retaining their loyalty, so they continue to buy from you in the future. Quality products make an important contribution to long-term revenue and profitability.
