The following is the Value Chain Analysis (VCA) for the banking industry. Generically, a customer value chain is a business concept that represents the creation of value for a customer. It is similar to the supply chain, which charts the various stages of production and supply from raw materials to the sale of the final goods to the end-user. Instead of creating Value Chain diagrams on complex and highly-paid tools, use free value chain makers like EdrawMax or EdrawMax Online. The templates provided by EdrawMax are 100% customizable and can later be shared in any format required. Primary Activities in the below VCA are marketing, sales, product, and transaction. Supporting activities in the banking value chain are technology development, human resources, infrastructure, and risk management guidelines.
