The Customer Journey Map is depicted in this parallel customer journey timeline infographic. This is a four-step procedure. This process includes the following stages: Parallel Timeline, Infographic Display, Customer Journey Map, and Abandons Tool. This diagram is completely editable and is available for immediate download. The customer journey encompasses the entire lifecycle of a customer, from initial brand awareness and site browsing to final purchase. A customer journey map is a visual demonstration of the steps a customer or lead takes to achieve the desired outcome with your company. Customer journey mapping teaches businesses to connect with customers by using their needs as connection points. Making a diagram of your customer journey creates an effective sales and marketing tool for all future campaigns.