Customers can use Likert Scale Questions to indicate how much they agree with a statement or respond neutrally. Respondents are not forced to choose between 'agree' and 'disagree.' Likert scale surveys are used to generate quantitative data for analysis. Likert scales are rating scales that are frequently used in customer surveys. Rensis Likert, a psychologist, is credited with inventing this rating scale. A Likert scale is similar to a psychometric scale used to assess customers' opinions, attitudes, and experiences with brands, products, and services. You can use the EdrawMax online template to create these Likert Scale Questions.
